If my pre-existing medical condition is controlled with medication and I no longer suffer from the symptoms, why do I need to declare it to you?

Where prescribed medication is being taken to control and manage a pre-existing medical condition, symptoms can improve or even disappear completely. This usually means that the condition is under control, and does not always mean that you no longer have the underlying problem or medical condition.

It is essential that you answer all questions completely and accurately when obtaining a quotation, to ensure that the selected cover meets your needs.

Money Helper - Medical Directory

If you have or have had a serious pre-existing medical condition that Southdowns cannot offer cover for, Money Helper (provided by HM Government) can help you find specialist cover through their Medical Directory.

You can access the directory:

  • online through the Money Helper website
  • by phone on 0800 138 7777 - calls are free and lines are open Monday to Friday, 8am to 6pm