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FAQ » Categories » Claims

  • How can I make a Travel Insurance claim?

  • How can I make a Gadget Cover claim?

  • What evidence should I provide to support my claim?

  • What is the AXA claims portal?

  • How can I check the status of a claim I have made?

  • Who are Inter Partner Assistance?

  • When should I contact AXA Emergency Assistance?

  • How much can I claim on my policy?

  • What are good reasons for cancelling or cutting short my trip?

  • Can I make a claim if my flight gets cancelled?

  • What is a policy excess?

  • How long does it take to process a claim?

  • Can my claim be rejected?

  • What can I do if my claim is rejected?

If you are unable to find the answer to your question or feel you need more in depth information please Contact Us.

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