Your policy wording and Insurance Product Information Document (IPID) will confirm the underwriter of your travel insurance policy. Please select the relevant insurer below to view the FAQ information that applies to your policy.
Inter Partner Assistance S.A.
The following FAQ provides information about travel insurance policies underwritten by Inter Partner Assistance S.A. If your policy wording and IPID confirm that Inter Partner Assistance S.A. is your insurer, this FAQ information is relevant to your policy.
If you opted to include Gadget Cover when your policy was purchased, the 'Gadget Cover’ section of your policy wording document will state your gadget claims handler and their contact information.
Please use our online contact form to direct your claim to the appropriate team and ensure that your case is investigated as quickly as possible.
When your claims handler has received your details, they will register your claim and be in touch with you throughout the process.
AWP P&C S.A.
The following FAQ provides information about travel insurance policies underwritten by AWP P&C S.A., which is part of the Allianz Group. If your policy wording and IPID confirm that AWP P&C S.A. is your insurer, this FAQ information is relevant to your policy.
If you’d like to make a claim under the Gadget Cover section of your Travel Insurance policy, please visit the Bolttech claims portal.
When Bolttech have registered and reviewed the details of your claim, they will be in touch with you throughout the process.
Make your Gadget claim by phone
If you encounter issues when using the Bolttech claims portal or would prefer to make your claim by phone, please call the Bolttech Claims team on 0808 178 7592 during their normal office opening hours of 9am to 5pm on Monday to Friday.