Can I purchase a policy if I am awaiting a medical diagnosis, investigations or test results?


If you or anyone you wish to insure is awaiting a diagnosis, surgery, treatment, tests, investigations or results for any medical condition, or suffering symptoms not yet discussed with a doctor, we are unable to offer a policy.


Once the treatment or surgery has been completed, or the test/investigation results have been received or a firm diagnosis of symptoms suffered has been made, we will be happy to provide a quotation within the call centre. Please contact us on 01903 255 659. Our office hours are 9am to 6pm Monday to Friday and 9am to 2pm on Saturday.


The Money and Pensions Service - Medical Directory


If you have or have had a serious pre-existing medical condition that Southdowns cannot offer cover for, the Money and Pensions Service can help you find specialist cover through their Medical Directory.


You can access the directory: