When should I expect to receive my policy documentation?


We would expect your policy documents to be delivered to the e-mail address supplied within an hour of booking your policy. If after 24 hours you have not received our email, we would ask that you first check your spam or junk folder and if they are not in there then please call us. Usually, adding SDIS info to your 'safe sender' list and/or contacts will ensure that your provider delivers the email. Alternatively, if you visit www.southdownsinsurance.co.uk you can log into the members area to view and print your policy documents.